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Shop rules

REGULATIONS OF THE ONLINE STORE

SFB-ALU.COM

CONTENTS:

  1. GENERAL PROVISIONS
  2. ELECTRONIC SERVICES IN THE ONLINE-SHOP
  3. CONDITIONS FOR CONCLUDING THE SALES AGREEMENT
  4. METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT
  5. COST, METHODS AND DEADLINE FOR DELIVERY OF THE PRODUCT
  6. PRODUCT COMPLAINTS
  7. EXTRAJUDICIAL METHODS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS AND RULES OF ACCESS TO THESE PROCEDURES
  8. RIGHT TO WITHDRAW FROM AN AGREEMENT (APPLIES TO SALES AGREEMENTS CONCLUDED FROM DECEMBER 25, 2014)
  9. PROVISIONS CONCERNING ENTREPRENEURS
  10. FINAL PROVISIONS
  11. MODEL FORM OF A WITHDRAWAL FROM THE CONTRACT

The www.sfb-alu.com Online-Shop cares for the rights of consumers. The consumer may not waive the rights conferred on him by the Consumer Rights Act. The provisions of contracts less favourable to the consumer than the provisions of the Act on Consumer Rights are invalid, and in their place the provisions of the Act on Consumer Rights apply. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights under their mandatory provisions of law, and any possible doubts should be explained in favour of the consumer. In the event of any non-compliance of the provisions of these Regulations with the above provisions, priority is given to these provisions and they should be applied.

1. GENERAL PROVISIONS

1.1 The Online-Shop available at www.sfb-alu.com is run by SFB Polska Sp. z o.o., Rojów, ul. Rycerska 6, 63-500 Ostrzeszów, NIP (Tax ID) 514-029-80-02, REGON (Business ID) 300862488, e-mail address: profile@sfb-polska.pl phone number: 00 48 62 590 30 88.

1.2 These Regulations are addressed to both consumers and entrepreneurs using the Online-Shop, unless a given provision of the Regulations provides otherwise and is addressed only to consumers or to entrepreneurs.

1.3 The Data Controller of personal data processed in the Online-Shop in connection with the implementation of the provisions of these Regulations is the Seller. Personal data is processed for purposes within the scope and based on the basis and principles indicated in the privacy policy published on the Online-Shop’s website. The privacy policy contains primarily rules regarding the processing of personal data by the Data Controller in the Online-Shop, including the basics, purposes and scope of the processing of personal data and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online-Shop.

1.4 Definitions:

1.1.1 BUSINESS DAY - one day from Monday to Friday, excluding public holidays.

1.1.2 REGISTRATION FORM - a form available in the Online-Shop that allows you to create an Account.

1.1.3 ORDER FORM - Electronic Service, an interactive form available in the Online-Shop that allows placing an Order, in particular by adding Products to the electronic basket and determining the terms of the Sales Agreement, including the method of delivery and payment

1.1.4 CUSTOMER - (1) a natural person with full legal capacity, and in the cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality, which the law confers legal capacity; - who has concluded or intends to conclude a Sales Agreement with the Seller.

1.1.5 SELLER; SERVICE PROVIDER - SFB Polska Sp. z o.o running a business under the name SFB Polska Sp. z o.o, Rojów, ul. Rycerska 6, 63-500 Ostrzeszów, NIP (Tax Id) 514-029-80-02, REGON (Business ID) 300862488, e-mail address: profile@sfb-polska.pl phone number: 00 48 62 590 30 88.

1.1.6 ACCOUNT - Electronic Service, marked with an individual name (login) and password provided by the Service Recipient, a set of resources in the Service Provider's IT system, in which data provided by the Service Recipient and information about Orders placed in the Online-Shop are collected.

1.1.7 NEWSLETTER - Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Users to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, new products and special offers in the Online-Shop.

1.1.8 PRODUCT - a movable item available in the Online-Shop that is the subject of the Sales Agreement between the Customer and the Seller.

1.1.9 REGULATIONS - these Regulations of the Online-Shop.

1.1.10 ONLINE-SHOP - the Service Provider's Online-Shop available at the following address: www.sfb-alu.com.

1.1.11 SALES AGREEMENT - a Product sales contract concluded or being concluded between the Customer and the Seller via the Online-Shop.

1.1.12 ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Service User via the Online-Shop as well as the Newsletter and the Account service.

1.1.13 SERVICE RECIPIENT - (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality, which the law confers legal capacity; - using or intending to use the Electronic Service.

1.1.14 CONSUMER RIGHTS ACT, ACT - the Act of 30 May 2014 on consumer rights (Journal of Laws of 2019, point 134, as amended)

1.1.15 ORDER - the Customer's declaration of intent submitted via the Order Form and aiming directly at the conclusion of the Product Sales Agreement with the Seller.

2. ELECTRONIC SERVICES IN THE ONLINE-SHOP

2.1 The following Electronic Services are available in the Online-Shop: Account, Order Form and Newsletter.

2.1.1 Account - using the Account is possible after completing a total of two subsequent steps by the Customer - (1) completing the Registration Form, (2) clicking on the "Save" field. In the Registration Form, it is necessary for the Customer to provide the following Customer's data: name and surname, e-mail address and password.

2.1.1.1 The Electronic Account service is provided free of charge for an indefinite period. The Service Recipient has the option to delete the Account at any time and without giving a reason, (resignation from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: profile@sfb-polska.pl or in writing to the address: SFB Polska sp. z o.o., Rojów, ul. Rycerska 6, 63-500 Ostrzeszów,

2.1.2 Order Form - the use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart in the Online-Shop. Placing an Order happens after the Customer completes a total of two subsequent steps - (1) after completing the Order Form and (2) clicking on the Online-Shop’s website after filling in the Order Form field “Order with payment obligation” - up to this moment you can modify the entered data by yourself (for this purpose, follow the displayed messages and information available on the Online-Shop’s website). In the Order Form, it is necessary for the Customer to provide the following Customer data: name and surname / company name, address (street, house/flat number, zip code, city, country), e-mail address, contact telephone number and data regarding the Sales Agreement: Product (s), Product quantity (s), place and method of Product delivery (s), method of payment. For customers who are not consumers, it is also necessary to provide the company name and tax identification number.

2.1.2.1 The Electronic Service of the Order Form is provided free of charge and is of a one-time nature and is terminated when the Order is placed via it or when the Customer ceases to place the Order through it.

2.1.3 Newsletter - the use of the Newsletter takes place after providing the e-mail address in the Online-Shop tab “Newsletter”, to which subsequent editions of the Newsletter are to be sent and by clicking on the action field. You can also subscribe to the Newsletter by selecting the appropriate checkbox when creating an Account and placing an Order - when you create an Account and place an Order, the Customer is subscribed to the Newsletter.

2.1.3.1 The Electronic Newsletter service is provided free of charge for an indefinite period. The Service Recipient has the option to unsubscribe from the Newsletter at any time and without giving a reason (unsubscribe from the Newsletter) by sending an appropriate request to the Service Provider, in particular via e-mail to: profile@sfb-polska.pl or in writing to the following address: SFB Polska Sp. z o.o., Rojów, ul. Rycerska 6, 63-500 Ostrzeszów,

2.2 Technical requirements necessary for cooperation with the ICT system used by the Service Provider: (1) computer, laptop or other multimedia device with Internet access; (2) access to electronic mail; (3) Internet browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0. and higher, Safari version 5.0 and higher, Microsoft Edge version 25.10586.0.0 and higher; (4) recommended minimum screen resolution: 1024x768; (5) enabled cookies and JavaScript support in the web browser.

2.3 The Service Recipient is obliged to use the Online-Shop in a manner consistent with the law and good morals, having in regard to respect the personal rights as well as copyrights and intellectual property of the Service Provider and of third parties. The recipient is obliged to enter data consistent with the facts. The Service Recipient is forbidden to provide illegal content.

2.4 Complaint procedure:

2.4.1 Complaints related to the provision of the Electronic Services by the Service Provider and other complaints related to the operation of the Online-Shop (excluding the complaint procedure of the Product, which was indicated in point 6 of the Regulations) the Service Recipient may submit, for example:

2.4.1.1 in writing to the following address: SFB Polska Sp. z o.o., Rojów, ul. Rycerska 6, 63-500 Ostrzeszów,

2.4.1.2 in electronic form via e-mail to the following address: profile@sfb-polska.pl. It is recommended that the Service Recipient provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the irregularities; (2) the Customer's request; and (3) contact details of the person submitting the complaint - this will facilitate and accelerate the consideration of the complaint by the Service Provider. The requirements set out in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

2.4.1.3 The Service Provider shall respond to the complaint immediately, not later than within 14 calendar days from the date of its submission.

3. CONDITIONS FOR CONCLUDING THE SALES AGREEMENT

3.1 The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed the Order using the Order Form in the Online-Shop in accordance with point 2.1.2 of the Regulations.

3.2 The Product Price shown on the Online-Shop’s website is given in PLN and includes taxes. About the total price with taxes of the Product being the subject of the Order, as well as about the delivery costs (including charges for transport, delivery and postal services) and about other costs, and when it is not possible to determine the amount of these fees - about the obligation to pay them, the Customer is informed on the Online-Shop’s website while placing the Order, including when the Customer wishes to be bound by the Sales Agreement.

3.3 The procedure for concluding a Sales Agreement in the Online-Shop using the Order Form:

3.3.1 The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order in the Online-Shop in accordance with point 2.1.2 of the Regulations.

3.3.2 After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for its execution. Confirmation of the receipt of the Order and its acceptance for implementation occurs by sending the Customer an appropriate e-mail to the Customer's e-mail address provided during the submission of the Order, which contains at least the Seller's statement about the receipt of the Order and its acceptance for the implementation and confirmation of the conclusion of the Sales Agreement. As soon as the Customer receives the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.

3.4 Consolidation, protection and making available to the Customer of the content of the concluded Sales Agreement is made by (1) providing these Regulations on the Online-Shop’s website and (2) sending the Customer the e-mail message referred to in point 3.3.2. of the Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Online-Shop.

4. METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT

4.1 The Seller provides the Customer with the following methods of payment under the Sales Agreement:

4.1.1 Payment in cash on delivery when the product will be delivered.

4.1.2 Payment by bank transfer to the Seller's bank account.

4.1.3 Electronic payments and payments by credit card via PayPal.com and Dotpay.pl - possible current payment methods are set out on the Online-Shop’s website in the information tab regarding payment methods and on the websites https://www.paypal.com/ pl and https://www.dotpay.pl/.

4.1.3.1 The settlements of electronic payments and payment by cards are carried out in accordance with the Customer's choice via PayPal.com, Dotpay.pl. Electronic payments and payment by cards are managed by:

4.1.3.1.1 PayPal.com – company PayPal (Europe) S.a r.l. & Cie, S.C.A., 5th floor 22-24 Boulevard Royal, L-2449, Luxembourg.

4.1.3.1.2 Dotpay.pl - company Dotpay Sp. z o.o. with its registered office in Kraków (address: ul. Wielicka 28 b, 30-552 Kraków)

4.2 Payment deadline:

4.2.1 If the Customer chooses payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make the payment within 7 calendar days from the date of the Sale Agreement.

4.2.2 If the Customer chooses cash payment on delivery, the Customer is obliged to make the payment on delivery date.

5. COST, METHODS AND DEADLINE FOR DELIVERY OF THE PRODUCT

5.1 The product delivery is available on the territory of Poland.

5.2 The delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer on the Online Shop's website in the information tab regarding delivery costs and when placing the Order, including when the Customer wishes to be bound by the Sales Agreement.

5.3 The Seller provides the Customer with the following methods of product delivery:

5.3.1 Postal delivery, postal delivery with cash on delivery.

5.3.2 Courier, courier delivery with cash on delivery.

5.4 The deadline for the delivery of the Product to the Customer is up to 7 Business Days, unless a shorter period is given in the description of the given Product or when placing the Order. In the case of Products with different delivery dates, the delivery date is the longest given date, which, however, cannot exceed 7 Business Days. The beginning of the delivery period of the Product to the Customer counts as follows:

5.4.1 If the Customer chooses the method of payment by bank transfer, electronic payment or payment by card - from the date of crediting on the Seller's bank account or settlement account.

5.4.2 If the Customer chooses the method of payment in cash on delivery - from the date of the Sale Agreement.

6. PRODUCT COMPLAINTS

6.1 The basis and scope of the Seller's liability towards the Customer, if the Product sold has a physical or legal defect (warranty) are defined by generally applicable law, in particular in the Civil Code (in particular in Articles 556-576 of the Civil Code). For Sales Agreements concluded until December 24, 2014, the basis and scope of the Seller's liability to the Customer who is a natural person and who purchases the Product for purposes unrelated to professional or business activity, due to non-compliance of the Product with the Sales Agreement are defined by generally applicable law, in particular by law of July 27, 2002 on special conditions of consumer sales and amending of the Civil Code (Journal of Laws 2002 No. 141, point 1176, as amended).

6.2 The Seller is obliged to provide the Customer with a Product without defects. Detailed information on the Seller's liability due to a Product defect and the Customer's rights are set out on the Online-Shop’s website in the complaint information tab.

6.3 A complaint may be submitted by the Customer, for example:

6.3.1 in writing to the address: SFB Polska Sp. z o.o., Rojów, ul. Rycerska 6, 63-500 Ostrzeszów,

6.3.2 in electronic form via e-mail to the following address: profile@sfb-polska.pl;

6.4 It is recommended that the customer provides in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the defect; (2) demanding how to bring the Product into compliance with the Sale Agreement or a statement on price reduction or withdrawal from the Sale Agreement; and (3) contact details of the person submitting the complaint - this will facilitate and accelerate the consideration of the complaint by the Seller. The requirements set out in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

6.5 The Seller shall respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer who is a consumer demanded replacement of the item or removal of the defect or submitted a price reduction statement specifying the amount by which the price is to be reduced, and the Seller did not respond to this request within 14 calendar days, it is considered that the request was justified.

6.6. The customer who exercises the warranty rights is obliged to deliver the defective product to the following address: SFB Polska Sp. z o.o., Rojów, ul. Rycerska 6, 63-500 Ostrzeszów. In the case of a Customer who is a consumer, the cost of delivery of the Product shall be borne by the Seller, in the case of a Customer who is not a consumer, the cost of delivery shall be borne by the Customer. If, due to the type of the Product or the way it was installed, the delivery of the Product by the Customer would be excessively difficult, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.

7. EXTRAJUDICIAL METHODS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS AND RULES OF ACCESS TO THESE PROCEDURES

7.1 Detailed information on the possibility for the Customer who is a consumer to use extrajudicial methods of dealing with complaints and redress as well as the rules of access to these procedures are available on the Office of Competition and Consumer Protection’s website at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.

7.2 A contact point also operates at the President of the Office for Competition and Consumer Protection (phone: 00 48 22 55 60 333, email: kontakt.adr@uokik.gov.pl or in writing: Plac Powstańców Warszawy 1, 00-030 Warszawa), whose task is, inter alia, providing assistance to consumers in matters relating to the extrajudicial resolutions of consumer disputes.

7.3 The consumer has the following examples of possibilities of using extrajudicial methods of dealing with complaints and redress: (1) a request to settle a dispute to a permanent amicable consumer court (more information at: http://www.spsk.wiih.org.pl/); (2) a request for out-of-court resolution of the dispute to the voivodeship inspector of the Trade Inspection (more information on the website of the inspector competent for the place of business of the Seller); and (3) assistance from the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers). Advice is provided, among others, by e-mail atady@dlakonsumentow.pl and at the consumer helpline number 801 440 220 (hotline open on Business Days between 8:00 a.m. and 6:00 p.m., connection fee according to the operator's tariff).

7.4 At http://ec.europa.eu/consumers/odr there is a platform available for online dispute resolution between consumers and businesses at EU level (ODR platform). The ODR platform is an interactive and multilingual website with a comprehensive service for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or contract for the provision of services (more information on the platform's website or at the Office of Competition and Consumer Protection's website: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).

8. RIGHT TO WITHDRAW FROM AN AGREEMENT

8.1. A consumer who has conducted a distance agreement may, within 14 calendar days, withdraw from it without giving a reason and without incurring costs, except for the costs specified in point 8.8 of the Regulations. To meet the deadline, it is enough to send a statement before its expiry. A statement of withdrawal from the contract can be made, for example:

8.1.1 in writing to the following address: SFB Polska Sp. z o.o., Rojów, ul. Rycerska 6, 63-500 Ostrzeszów;

8.1.2 in electronic form via e-mail to the following address: profile@sfb-polska.pl;

8.2 A model withdrawal form is provided in Annex 2 to the Consumer Rights Act and is additionally available in section 11 of the Regulations and on the Online-shop’s website in the tab regarding withdrawal from the contract. The consumer may use the template form, but it is not mandatory.

8.3 The time limit for withdrawing from the agreement begins:

8.3.1 for the contract under which the Seller issues the Product, being obliged to transfer its ownership (e.g. Sales Agreement) - from taking possession of the Product by the consumer or a third party indicated by him/her other than the carrier, and in the case of a contract that: ( 1) covers many Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part, or (2) involves regular delivery of Products for a specified period - from taking possession of the first of the Products;

8.3.2 for other agreements - from the date of the agreement’s conduction.

8.4 In the event of a withdrawal from a distance agreement, the contract is considered void.

8.5 The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's statement of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivery of the Product (with the exception of additional costs arising from the method of delivery chosen by the consumer other than the cheapest usual delivery method available in the Online-Shop). The seller reimburses the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of reimbursement that does not entail any costs for him. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the reimbursement of payments received from the consumer until he receives the Product back or the consumer provides proof of his return, depending on which event occurs first.

8.6 The consumer is obliged to immediately, not later than within 14 calendar days from the day on which he withdrawn from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect, unless the Seller has offered to collect the Product himself. To meet the deadline, it is sufficient to return the Product before its expiry. The consumer may return the Product to the following address: SFB Polska Sp. z o.o., Rojów, ul. Rycerska 6, 63-500 Ostrzeszów.

8.7 The consumer is responsible for a decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.

8.8 The possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear:

8.8.1 If the consumer has chosen a method of delivery of the Product other than the cheapest regular delivery method available in the Online-Shop, the Seller is not obliged to refund the additional costs incurred by the consumer.

8.8.2 The consumer bears the direct cost of returning the Product.

8.8.3 In the case of a Product which is a service, the performance of which - at the express request of the consumer - began before the deadline to the withdraw from the contract, the consumer who exercises the right to withdraw from the contract after making such a request, is required to pay for services fulfilled until withdrawal from the contract agreement. The amount of payment is calculated in proportion to the scope of the service rendered, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.

8.8.4 In the case of a Product which is a service, the performance of which - at the express request of the consumer - began before the deadline to the withdraw from the contract, the consumer who exercises the right to withdraw from the contract after making such a request, is required to pay for services fulfilled until withdrawal from the contract agreement. The amount of payment is calculated in proportion to the scope of the service rendered, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.

8.9. The consumer is not entitled to withdraw from a distance agreement in respect of the following agreements:

8.9.1 (1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the start of the service that after fulfilling the service by the Seller he will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control, and which may occur before the deadline to the withdraw from the contract; (3) in which the subject of the service is a non-prefabricated product, manufactured according to the specifications of the consumer or serving to satisfy his individual needs; (4) in which the subject of the service is a Product that deteriorates quickly or has a short shelf life; (5) in which the subject of the service is a Product delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the packaging was opened after delivery; (6) in which the subjects of the service are Products that after delivery, due to their nature, are inseparably connected with other things; (7) in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the Sales Agreement, and whose delivery may take place only after 30 days, and whose value depends on fluctuations in the market over which the Seller has no control; (8) in which the consumer expressly demanded that the Seller visit him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer, or provides Products other than spare parts necessary for the performance of repair or maintenance, the consumer has the right to withdraw from the contract in respect of additional services or Products; (9) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery; (10) for delivering newspapers, periodicals or magazines, with the exception of subscription contracts; (11) concluded through a public auction; (12) for the provision of accommodation services other than for residential purposes, the carriage of goods, car rental, gastronomy, leisure services, entertainment, sports or cultural events, if the agreement indicates the day or period of the service provision; (13) for the supply of digital content that is not saved on a tangible medium, if the performance of the service began with the express consent of the consumer before the deadline to withdraw from the contract and after informing him by the Seller about the loss of the right to withdraw from the contract.

9. PROVISIONS CONCERNING ENTREPRENEURS

9.1 This section of the Regulations and the provisions contained herein apply only to Customers and Service Users who are not consumers.

9.2 The Seller has the right to withdraw from the Sales Agreement concluded with a Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may occur without giving a reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.

9.3 In the case of Customers who are not consumers, the Seller has the right to limit the available methods of payment, including requiring prepayment in whole or in part, regardless of the method of payment chosen by the Customer and the fact of concluding the Sale Agreement.

9.4 Upon the release of the Product by the Seller, the carrier shall transfer to the Customer who is not a consumer the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product. In this case, the Seller shall not be liable for any loss, defect or damage of the Product arising from its acceptance for transport until its delivery to the Customer and for delay in the shipment's delivery.

9.5 In the event of sending the Product to the Customer via the carrier, the Customer who is not a consumer is obliged to examine the shipment in time and in the manner adopted for such shipments. If the Customer finds that during transport there was a loss or damage to the Product, he/she is obliged to perform all actions necessary to determine the liability of the carrier.

9.6 According to art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product towards the Customer who is not a consumer is excluded.

9.7 In the case of Service Recipients who are not consumers, the Service Provider may terminate the agreement for the provision of Electronic Services with immediate effect and without indicating the reasons by sending the Customer a relevant statement.

9.8 The liability of the Service Provider/Seller towards the Service Recipient/Customer who is not a consumer, regardless of its legal basis, is limited - both as part of a single claim, as well as for all claims in total - to the amount of the price paid and delivery costs under the Sale Agreement, however, not more than up to the amount of one thousand PLN. The Service Provider/Seller is liable to the Service Recipient/Customer who is not a consumer only for typical damages foreseeable at the time of conclusion of the agreement and shall not be liable for lost profits in relation to the Service Recipient/Customer who is not a consumer.

9.9 All disputes arising between the Seller/Service Provider and the Customer/Service Recipient who is not a consumer shall be subject to the court having jurisdiction over the area of the seat of the Seller/Service Provider.

10. FINAL PROVISIONS

10.1 Agreements concluded through the Online-Shop are concluded in Polish.

10.2 Amending the Regulations:

10.2.1 The Service Provider reserves the right to amend the Regulations for important reasons, i.e. changes in the law; changes in payment and delivery methods - to the extent to which these changes affect the implementation of the provisions of these Regulations.

10.2.2 In the event of continuous contracts being concluded pursuant to these Regulations (e.g. provision of Electronic Services - Account), the amended regulations shall bind the Service Recipient, if the requirements specified in art. 384 and 384 [1] of the Civil Code, i.e. the Customer has been properly notified of the changes and has not terminated the agreement within 14 calendar days of the date of notification. In the event that a change in the Regulations results in the introduction of any new fees or increase in existing fees, the Customer who is a consumer has the right to withdraw from the agreement.

10.2.3 In the case of conclusion of agreement of a different nature than continuous contracts pursuant to these Regulations (e.g. Sales Agreement), amendments to the Regulations shall not in any way infringe the acquired rights of Customers/Clients who are consumers before the date of entry into force of the Regulations’ Amendments, in particular amendments to the Regulations will not affect Orders already placed or submitted and Sales Agreements concluded, implemented or executed.

10.3 In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002 No. 144, point 1204, as amended); for Sales Agreements concluded until December 24, 2014 with customers who are consumers - the provisions of the Act on the protection of consumer rights and liability for damage caused by a dangerous product of March 2, 2000 (Journal of Laws 2000 No. 22, point 271 from as amended) and the Act on specific conditions of consumer sales and amendment to the Civil Code of 27 July 2002 (Journal of Laws 2002 No. 141, point 1176, as amended); for Sales Agreements concluded from December 25, 2014 with Customers who are consumers - the provisions of the Act on Consumer Rights of May 30, 2014 (Journal of Laws of 2014, point 827, as amended); and other relevant provisions of applicable law.

11. MODEL FORM OF A WITHDRAWAL FROM THE CONTRACT

(ANNEX NUMBER 2 TO THE CONSUMER RIGHTS ACT)

Model withdrawal form

(this form should be completed and returned only if you wish to withdraw from the agreement)

- Addressee:

…..........................(company name/first name and surname).….........................

…............(address)…............

sfb-alu.com

profile@sfb-polska.pl

–    I / We (*) hereby inform about my / our withdrawal from the sale agreement of the following items (*) delivery agreement of the following items (*) agreement for a specific work involving the performance of the following items (*) / for the provision of the following service (*)

–    Date of agreement of the conclusion the contract (*) / receipt (*)

–    Name of consumer (s)

–    Address of consumer (s)

–    Signature of the consumer (s) (only if the form is sent on paper)

–    Date

(*) Delete as applicable.